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Jon Peltier

"The Goal" was the favorite book of the management at my previous employer. Only they didn't get to the chapter on constraints. When they read about the guy saying he needed to maximize profits, they decided that was the only takeaway from the book.

Maximize profits. This also means beat up on suppliers; don't pay suppliers for 90 days; ship excess to customers and invoice accordingly; call the customer every hour until they've paid their bills; cut corners in manufacturing, engineering, and R subvert QC until those pesky quality reports go away; and generally misuse and abuse your employees. The managers always got nice bonuses, though.

I don't really know what the bottleneck was in that place. It all seemed like a big cork. Last spring they laid me off, and now I'm much happier as an independent.


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